Shop Technology Timeline

STAGE 2.5 - Digital Vehicle Inspection

Informed clients make confident buying decisions

Why is this important?

  • Improves shop communication
  • Improves transparency and trust with the customer
  • Improves measurability

Components of a Masterful Inspection

  • Easy to access (i.e. via text)
  • Easy to navigate
  • Show areas of concern at the forefront of the inspection
  • Proper use of photos
  • Proper use of videos
  • Proper use of check boxes (Green / Yellow / Red)
  • Delivered on time according to clear expectations
  • Allows real time response
  • Creates value by capturing the overall health status of the vehicle

Check out this sample of a completed Inspection: Digital Vehicle Inspection